Question 1

Why not one of the cheap phone bots?

Accepted Answer

Those are horizontal tools you configure. This is built around your operation. Eva learns your business from your own site and materials. She checks your real availability and books into the software your crew already uses. Max works your actual quote list, in the order that protects the most money, and reconciles what he recovers against your invoices. A $99 add on answers the phone. This gets the work booked, and goes after the work you already lost.

Question 2

Will it sound like a robot and embarrass me?

Accepted Answer

Listen to the recordings and judge for yourself. That's the only honest answer to this one. What's behind it: voices are auditioned and chosen, not assigned. She varies her wording instead of repeating stock phrases. She speaks numbers and addresses the way a person does, and reads phone numbers back one digit at a time to confirm them. Asked what she is, she says she's a virtual assistant.

Question 3

I already have an answering service.

Accepted Answer

A service takes a message. Somebody on your team still has to read it, call back, and hope nobody booked elsewhere in the meantime. Eva books the job while the client's still on the phone, into your schedule, in your software. And an answering service will never call your old quotes back.

Question 4

My callers speak French.

Accepted Answer

Then most of the market can't serve you properly. Eva detects the language from the first words, answers entirely in it, and switches mid call if the caller does, with no announcement. The voice catalog is split so a business serving both languages is never handed a voice that can't actually speak French. A bad French accent is worse than no French at all.

Question 5

What if it breaks, or says something wrong?

Accepted Answer

You have the complete record. Every call recorded, transcribed, and reviewable. Changes to how she speaks go through us and get previewed in her actual voice before they go live, so nothing reaches your client that hasn't been heard first. Wording that reads fine on a screen can garble when it's spoken aloud, which is exactly why it works this way. And you're not on your own with it. Setup is white glove and it stays that way.

Question 6

Is this legal?

Accepted Answer

Consent is kept on a permanent record. Do not call is honored across phone and text at once. Calls go out only at reasonable hours in your client's own time zone, with attempt limits. Recording disclosure is built in and structurally cannot be skipped. None of it is a setting somebody has to remember to switch on.

Question 7

How long until it's working?

Accepted Answer

Days. And you don't build it. We build it, we verify it, and we sit on the test calls with you. You connect your software with one click and show up to a kickoff call.

Question 8

What does it cost?

Accepted Answer

Every business is different, so every plan is built to it. That's what the demo is for. For scale: it costs less than one lost job a week, and your phone rings through to your team regardless.

No heat at 9pm in January is the call you cannot afford to miss.

The hvac quotes that went quiet.

Thirty minutes, and you'll hear your own missed calls.